FAQs

We don't have a traditional brick-and-mortar store (as yet!). Our website serves as a showcase for our carefully curated collection of vintage and antique items, allowing you to explore our offerings from the comfort of your own home. While we don't have a physical store, we are committed to providing an exceptional online shopping experience. You can browse our collection, learn about each item's history and provenance, and reach out to us directly to make a purchase via email, phone, or WhatsApp. We also participate in select pop-up events where you might have the opportunity to see our items in person. Be sure to follow us on social media or sign up for our newsletter to stay informed about these special events.

For certain high-value items, we provide certificates of authenticity issued by reputable third-party appraisers or experts in the field.

Yes, we are a registered company operating under the name Vintage Revival LLP. Our registration as a Limited Liability Partnership (LLP) ensures that we meet all legal and regulatory standards, providing our customers with the confidence to engage with us knowing that they are dealing with a legitimate and responsible business. As Vintage Revival LLP, we are committed to upholding the highest levels of professionalism, integrity, and customer service. Our status as a registered company reflects our dedication to transparency, reliability, and ethical business practices. Should you require further information about our company's registration, licenses, or credentials, please feel free to reach out to us using the contact details provided. We are always happy to provide additional information and assurances to help you feel secure in your decision to shop with Vintage Revival LLP.

While our website is still a work in progress (WIP), we’re working hard to bring you a seamless shopping experience with full e-commerce functionality soon. In the meantime, we’re here to assist you with your orders personally. Steps to Purchase: Browse our collection and select the items you wish to purchase. Add your chosen items to the cart. Take a screenshot of your cart. Share the screenshot with us on WhatsApp at +91-6380068754. Alternatively, feel free to call or message us on WhatsApp during business hours for any queries or assistance with your purchase. We’re happy to help you find something special to cherish!

Yes! We work with skilled conservators and restorers who specialise in vintage and antique items to preserve their originality and integrity. Please get in touch with us.

We're here to assist you and make your experience with Cherish Vintage Finds as enjoyable as possible. Here are multiple ways you can get in touch with us: Email: Send us a detailed message at cherishvintagefinds@gmail.com , and our team will respond as soon as possible. We check our emails regularly throughout the business week. Phone: Give us a call at +91-6380068754 during our business hours, and we will be glad to help you with your inquiries. WhatsApp: For a more immediate or personal touch, reach out to us on WhatsApp at +91-6380068754. We'll be ready to chat and assist you in real-time. Social Media: You can also reach out to us through our Instagram. We're active on the platform and will respond to your messages or comments. We're here to help with any questions you might have, whether it's about a specific item, our purchasing process, or any other aspect of our service. We look forward to hearing from you and assisting you in your journey with Cherish Vintage Finds.

As passionate collectors ourselves, we place the utmost importance on the authenticity of our products. We have a rigorous process in place to ensure that each item in our collection is genuine. Our team of in-house experts examines every piece carefully, verifying its age, origin, and condition. When an item falls beyond our scope of expertise, we reach out to subject matter knowledge experts who specialize in that particular area. This collaborative approach allows us to confirm the authenticity of even the most unique and rare pieces. We understand that owning a vintage or antique item means possessing a piece of history, and we are committed to preserving the integrity of that history. Our dedication to authenticity is what sets Cherish Vintage Finds apart and ensures our customers can trust in the quality and value of their purchases.

Our products are vintage and antique, often decades or even centuries old. Signs of age, wear, or minor imperfections are part of their history and charm, and they are reflected in the product descriptions and photographs. We do not offer refunds for age-related wear, small imperfections, or signs of previous use, as these characteristics are inherent to vintage and antique items. Before purchasing: Please review the product description and images carefully. Feel free to contact us for additional photos or information if you’d like more clarity on the condition. Exceptions: If your item arrives damaged in transit, please notify us within 24 hours of delivery with photos, and we will work with you to find a suitable solution.

At Cherish Vintage Finds, we define our products' age categories based on widely accepted standards within the antiques and collectibles industry: Vintage: We consider items to be vintage if they are at least 20 years old. These pieces carry the charm of more recent history and often reflect trends and styles from past decades that have become desirable again. Antique: An item is classified as antique if it is 100 years old or older. Antiques represent a significant piece of history, showcasing craftsmanship and design elements from a bygone era. Our collection includes items that span various ages, with some dating back several centuries and others hailing from more recent decades. Each piece is carefully selected for its quality, historical significance, and aesthetic appeal. When browsing our catalogue, you'll find a diverse range of products that cater to different tastes and preferences. Our goal is to offer a curated selection that highlights the beauty and value of items from different time periods, allowing you to discover and cherish pieces that resonate with you.

We take great care to preserve the historical integrity and charm of our vintage and antique items. Our approach to restoration and preservation is meticulous and thoughtful, ensuring that each piece retains its original character while being brought to a condition that is both presentable and functional. We understand the importance of maintaining the authenticity of these pieces, so any restoration work is conducted with the utmost respect for the item's original materials, construction methods, and context. This may involve careful cleaning, repairing structural issues, and refinishing surfaces, all done with an eye towards preserving the item's natural beauty and vintage appeal. Our goal is to stabilise weakened structures, replace missing elements with reproductions that are indistinguishable from the originals, and enhance the natural beauty of the piece without masking its age. Through this delicate balance of restoration and preservation, we ensure that each item can continue to inspire and be admired for its unique character and timeless design. This process not only saves precious pieces from decay but also reintroduces it into contemporary spaces where it can continue to be appreciated for its historical significance and aesthetic value

No, the products featured in our catalogue are not newly made. Cherish Vintage Finds specializes in offering authentic vintage and antique items, each with its own unique history and character. We carefully curate our collection to ensure that every piece is a genuine representation of its time period, reflecting the craftsmanship, styles, and materials of the past. Our commitment to authenticity means that you can trust that each item has been sourced responsibly and is a true piece of history. While we do not sell new reproductions, the condition of our items varies, with many being well-preserved or restored to maintain their original charm and functionality. We believe that the stories and craftsmanship behind vintage and antique items add a level of depth and value that cannot be replicated by new items. That's why we are dedicated to providing our customers with the opportunity to own and cherish these pieces of the past.

At Cherish Vintage Finds, we embrace the beauty of age and history in every item we curate. It's important to understand that our products are all old and used, carrying with them the marks of time and the stories of their past. Each piece in our collection will inevitably show signs of use, such as: Natural Wear: Surface wear, fading, or minor scratches that occur naturally over time with use. Patina: A layer of color change or a thin layer of corrosion that develops on the surface of materials like wood, metal, or leather, adding to their character. Cracks or Chips: Small imperfections that can occur in ceramics, glass, or other materials, often adding to the authenticity and provenance of the piece. Restoration: Some items may have been professionally restored to preserve their condition and ensure their continued enjoyment. These signs of age are not flaws but rather evidence of the item's history and authenticity. They are what make each piece unique and give it a story to tell. When you purchase a vintage or antique item from Cherish Vintage Finds, you're not just acquiring an object; you're inviting a piece of history into your life. We strive to provide detailed descriptions and, when possible, photographs that clearly show the condition of each item, so you can make an informed decision. If you have any questions about the condition of a particular piece, please don't hesitate to contact us. We're here to help you find the perfect item that speaks to you and your appreciation for the stories that only time can tell.

At Cherish Vintage Finds, we take great pride in sourcing our products from a diverse array of reputable channels that align with our commitment to authenticity and quality. Our collection is carefully curated through the following methods: Estate Sales and Auctions: We frequently attend estate sales and auctions where we discover hidden gems and rare collectibles that have been cherished by their previous owners. Antiques Dealers, Fairs & Markets: We collaborate with experienced antiques dealers and visit renowned antique fairs to handpick items that meet our high standards. Private Collections: We have established relationships with collectors who trust us to find new homes for their treasured possessions when they are ready to part with them. Travel and Expeditions: Our team travels to various parts of the world to explore local markets, boutique shops, and private sales, ensuring that our collection is diverse and eclectic.

At Vintage Revival LLP, we understand that you may have a particular item in mind that you're keen to add to your collection. Although our online catalogue features a broad selection of vintage and antique pieces, we recognise that you might be searching for something specific that isn't currently listed on our site. Custom Sourcing Service: We're delighted to offer a custom sourcing service designed to help you locate that special item you're seeking. Leveraging our extensive network and experience within the vintage and antique market, we can assist you in finding items that aren't featured on our website. How to Request a Custom Find: If you have a specific item in mind, please get in touch with us, providing details such as: A description of the item Any known information about its origin, age, or maker Your preferred condition and any particular features you're looking for Our Process: We will then utilise our resources and expertise to search for the item on your behalf. Depending on the rarity and demand for the item, our search may involve reaching out to other dealers, attending auctions, or scouring estate sales and private collections. Commission and Fees: Should we successfully locate and acquire the item for you, we will discuss any associated fees or commissions with you beforehand. Our aim is to provide a transparent and satisfactory experience for you. Please note that while we will make every effort to find the item you're looking for, there may be instances where it is not possible to locate it, particularly for rare or highly sought-after pieces. However, we are committed to providing you with the best possible service and will keep you updated throughout the process. If you're ready to begin the search for your perfect vintage or antique treasure, contact us today with your request. We look forward to helping you find that special piece to cherish.

At Cherish Vintage Finds, we want to make your purchasing experience as seamless and convenient as possible, which is why we accept a variety of secure payment methods. Here are the options currently available: Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, and American Express. UPI: For those who prefer simpler mobile payment services, we accept UPI payments, allowing you to pay quickly and securely. Bank Transfers: If you'd rather transfer funds directly, we also accept payments via bank transfer. Please contact us for our bank details. Cheques: In some cases, we may accept cheques, though these may result in longer processing times due to clearance requirements. Important Notes: All payments must be in INR. Please ensure that your payment details are correct to avoid any delays in processing your order. For international transactions, you may be subject to currency conversion fees by your bank or card provider. We do not accept payments made in cash or by direct deposit unless otherwise agreed upon. We are committed to protecting your financial information and use secure payment gateways to ensure all transactions are processed safely. If you have any questions about our payment methods or need assistance with your purchase, please contact us using the details provided on our Contact Us page. We're here to help make your shopping experience with Cherish Vintage Finds as enjoyable as possible.

Absolutely! Cherish Vintage Finds is excited to offer international shipping to bring our carefully curated collection of vintage treasures to enthusiasts around the globe. (Please note that some antiques may be restricted to domestic shipping only) How It Works: We partner with reliable international shipping carriers to ensure your items are delivered safely and securely. Shipping costs and delivery times will vary depending on your location and the size and weight of your items. You will be able to view the estimated shipping cost during the checkout process. Customs and Duties: Please be aware that customs duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. We recommend checking with your country's customs office to determine what these additional costs may be prior to making a purchase. Tracking Your Order: You will receive a tracking number once your order has been shipped, allowing you to track its progress every step of the way. Our Promise: We are committed to providing a seamless international shopping experience and are here to assist you with any questions or concerns you may have about shipping your order. Should you need further assistance or have specific shipping inquiries, please don't hesitate to contact us using the methods provided above. We look forward to serving you, no matter where you are in the world!

At Vintage Revival LLP, we understand that once you've found that perfect piece, you're eager to have it in your hands. Here's what you can expect regarding shipping times: Standard Shipping Times: Within Peninsular India: You can generally expect your order to arrive within 5-7 business days after it has been dispatched. International shipping: Delivery times can vary depending on the destination country and can take anywhere from 10-20 business days. Please note that these are estimates and can be subject to delays due to customs clearance or other factors beyond our control. Expedited Shipping: We also offer expedited shipping options for an additional fee. If you require your item by a specific date, please contact us to discuss the options available to you. Tracking Your Order: You will receive a tracking number once your order has been dispatched, allowing you to monitor the progress of your shipment. Delivery Updates: We will keep you updated throughout the shipping process and notify you once your item has been delivered. Important Note: Please ensure that the delivery address you provide is accurate and complete to avoid any delays or issues with the delivery. If you have any questions about the shipping process or would like an estimate for delivery to your specific location, please contact us. We're here to ensure that your shopping experience with Vintage Revival LLP is as smooth and enjoyable as possible.

At Vintage Revival LLP, we want you to be completely satisfied with your purchase. Given the nature of vintage and antique items, we have a thoughtful approach to our return and refund policies to ensure a fair experience for both our customers and our business. Returns: We accept returns within 14 days of delivery for items that are not as described or damaged during transit. To initiate a return, please contact us with your order number and a description of the issue. The item must be returned in its original condition and packaging. The return shipping cost is typically the responsibility of the buyer, unless the item was damaged or incorrect. Refunds: Once we receive and inspect the returned item, we will process a full refund or exchange, depending on your preference. Refunds will be issued to the original payment method used for the purchase. Exceptions: Custom orders or items specifically sourced根据您的 request are not eligible for return unless there is a material defect. Items with signs of wear consistent with their age and described in the listing are not considered damaged and are not eligible for return. Important Notes: We recommend insuring the return shipment as we cannot be held responsible for items damaged or lost in transit. We are unable to accept returns for items purchased from third-party sellers or at physical events. Our goal is to provide you with a transparent and trustworthy shopping experience. If you have any questions about our return and refund policies or need assistance with a return, please contact us using the information provided on our Contact Us page. We're here to help.